RIAA, NARM appeal to IT managers to allow employees their streaming music

Tuesday, August 13, 2013 - 12:50pm

The music industry website has posted an open letter on the site encouraging businesses to allow employees to enjoy licensed streaming music services while at work. was developed by the Recording Industry Association of America (RIAA) and NARM (a trade association for the music business) to steer consumers towards licensed and "authorized" digital music services. "An Open Letter To IT Executives: Don’t Block The Rock" is signed by NARM president Jim Donio and RIAA chairman and CEO Cary Sherman.

It cites research that supports the idea that music in the workplace can have beneficial effects. It describes a healthy digital music industry with legitimate, licensed services (the usage of which poses little danger of spyware or viruses). And it breaks down typical bandwidth usage for services like Spotify and Pandora to demonstrate that employee enjoyment of streaming services won't tax the system.

"Nearly half of IT administrators are blocking, throttling or banning access to legitimate music streaming services like Spotify, Vevo and Pandora on employee computers and mobile devices," the group claims. "It doesn’t add up, and we believe it’s time for business leaders to rethink their current IT policies: don’t block the rock."

Traditionally, services like Internet radio have seen highest usage during the Monday through Friday, 8am to 6pm standard work day. Even as listeners increasingly using mobile devices to tune in (see today's story on the growth of listening via mobile phone here), on-the-job music lovers can simply use the office WiFi to connect.

WhyMusicMatters does add the warning: "Of course, there are still illegal sites out there, and that’s why we wholeheartedly encourage administrators to remain vigilant about bandwidth hogging file-sharing sites rife with malware and configured with settings that can expose a company’s top secrets to the world."

Read the open letter at here.

Triton Digital joins NARM and industry groups

Monday, May 13, 2013 - 10:55am

Triton Digital has joined industry group NARM and its digital initiative to "further progress the digital audio industry."

NARM is the National Association of Recording Merchandisers.

"At NARM, our goal is to advance the promotion of music by providing our members with insights and education to support their business models," said Jim Donio, President of NARM.

Mike Agovino, Chief Operating Officer of Triton Digital, said, "We are in exceptional company and look forward to working as one to shape and transform the digital music industry through innovative technology and meaningful connections."

Triton Digital is a digital service provider for traditional and online radio. The company is a sponsor of our upcoming RAIN Summit Europe event, May 23 at Hotel Bloom in Brussels. CCO and general manager of data and measurement Rob Favre and SVP and general manager of international markets Jay Supovitz will participate in panel discussions. Info and registration links are on the RAIN Summit Europe page.

Lane says website shows "RIAA and NARM are bad business partners for Internet radio"

Wednesday, January 9, 2013 - 1:45pm

Jennifer Lane, in her Audio4Cast blog, takes the record industry to task for its treatment of webcasters on its website.

The music industry site serves as a directory for consumers to find legitimate, licensed music services. Lane describes the site's presentation of various services offering "downloads/mp3s," "streaming," and more.

But while on-demand and music subscription services (as well as services in a category called "Premium Internet Radio") are given bold-face "headline" names, brief text descriptions, and thumbnail images, most webcasters are relegated to a "statutory services" page "where the listener has to click through hundreds of alphabetized radio stations (no logos, no descriptions, no links) to find one," according to Lane.

"I’m disappointed in the site," she writes. "Unfortunately, this site is a glaring in-your-face example of a bad business partnership. Internet radio services, Pandora in particular, are paying a lot of money in royalties to SoundExchange, the royalty collection arm of the RIAA, and in return they get a listing buried deep in the site with no logo or link."

She continues: "Is there any other business you can think of where the vendors treat their retailers so badly? Because that’s what this is, it’s streaming services buying the rights to content and offering it to consumers. And clearly the RIAA and NARM are bad business partners for Internet radio."

Read her blog here

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